Broadband Consumer Context

Content must be accessible to and usable by people with disabilities

When we think of all the ways that a broadband-supported Internet can facilitate independent living, we must be sure to say that that content must be designed and developed at the outset so that users with hearing, vision, and other disabilities have the same access to and usability. That is, we can't continue a course where we keep finding videos on websites with audio tracks that haven't been captioned, or where blind users can't audio out put the content of the page, or where it's just so user-unfriendly it takes 100 tech support calls to get it to work!

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Idea No. 17