Some specific points on accessibility

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- Make sure that all broadband applications and services are accessible to users and to administrators; those good sysadmin jobs should be open to candidates with disabilities.

- Make sure that the business processes are accessible, too. Things like signing up for an account, getting and paying bills, and technical support need to be easy to use for everyone.

- Outreach and adoption activities should target consumers with disabilities, who have among the lowest adoption rates of all demographic categories. Information should explicitly cover the advantages of broadband for people with disabilities.

- Include detailed disability information in all surveys and market research activities so that we can better understand their needs, preferences, and consumer behavior.

- Some applications and services, like videotelephony and wideband audio, have specific technical requirements regarding bandwidth and quality of service (QoS). Build these into the requirements for government support. Develop and disseminate materials that average consumers can use to configure their residential networks accordingly.

Idea # 18Accessibility for People with Disabilities

Comments

msullivan 6 months ago

Does this mean that a broadband service provider or an application developer would have to ensure accessibility to YouTube videos for the blind or .mp3s for the deaf? How do you suggest this be done? And where would the FCC get the authority to regulate YouTube's or iTune's application or content offerings?

oxoxog 6 months ago

Everyone isn't able to afford their desires. There are people of various ages who would love to have access to the hightest speed, but can not afford it. Consider people in urban areas as well as rural areas, that need to take classes online. These people need the highest quality, in addition to accessiblity. This idea should be obvious with the price of tuition soaring. Poor and disabled people need a level playing field.

ruthdym 6 months ago

It seems as though most advances and additions to publicly availabke communications are focused on adding sound, with videos being just one obvious example. Much of this bypasses those with limited hearing who are partially or wholly dependent on the printed word as text or captioning. This is a substantial piece of the population, but usually overlooked or ignored.

xnixman 6 months ago

Lets do the most good for the most people. We still don't have decent access, and not to be a jerk, but you need access before accessibility.

jeffcityjon 6 months ago

Voted down because this is a web-design issue. The FCC should not attempt to juristic web-design.

mimsong 6 months ago

@jeffcityjon: Did you even read this idea? No mention of web design in it anywhere. Accessibility is about more than web design. When federal dollars are being spent, all citizens should be able to benefit. Accessibility is not hard to do or expensive; it just takes a bit of forethought.

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